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Frequently Asked Questions

What is included in bath sets (Combi Power, Combi, Hydro Power, Hydro, Aero and Vann), what must be purchased as accessories?

Combi Power, Combi, Hydro Power, Hydro, Aero, Baths include: 

  • Body of the bath
  • Frame of the bath
  • Siphon (overflow and drainage)
  • Relevant massage system (Combi Power, Combi, Hydro Power, Hydro or Aero)
  • Pneumatic control system (except BATH set)

Accessories:

  • Front panel
  • End panel
  • Aquator Touchscreen control system
  • Electronic control system
  • Chromotherapy light with STOP function
  • Chromotherapy light
  • Underwater light – white
  • Water heater 1.5 kW
  • Water heater 3.0 kW
  • Air preheater for blower 230 W
  • Air ozonator for blower
  • Forced hydro massage
  • Neptun headrest – black
  • Neptun headrest – white
  • Mare headrest – white
  • Wooden seat Rest 70
  • Wooden seat Rest 74
  • Wooden seat Rest 93
  • Cascade Cristina
  • Syphon filled by overflow
  • FLAT jets, white
  • Golden jets and accessories
  • Bath colour
Discover all Aquator accessories »

What do Combi Power, Combi, Hydro Power, Hydro, Aero and Bath mean?

  • Combi Power – powerful water massage system with two pumps + air massage from the bottom of the bath (so-called Jacuzzi); the number and location of jets is shown on the drawing/photo.
  • Combi – water massage system with one pump + air massage from the bottom of the bath (so-called Jacuzzi); the number and location of jets is shown on the drawing/photo.
  • Hydro Power – powerful water massage system with two pumps; the number and location of jets is shown on the drawing/photo.
  • Hydro – water massage system with one pump; the number and location of jets is shown on the drawing/photo.
  • Aero – air massage from the bottom of the bath (so-called Jacuzzi).
  • Bath – body, frame and siphon (overflow and drainage) of the bath.

What should I do when the location of the water and sewerage connection on the site do not correspond to the drawing in the catalogue?

We advise you to make a drawing of the location of water and sewerage connections in the room including the measurements, and give them to the distributor who will assess the situation and offer a solution.

Can the mixer taps selected by the clients themselves be installed on the bath?

Aquator OÜ does install mixer taps brought by clients, but we take a look at the drawings of the mixer tap to make sure it can be installed before we agree to do it. We therefore advise you to request the technical drawings of the mixer tap from the seller and send them to Aquator OÜ before you buy the tap.

Does the bath fit through the door?

The table of minimal door sizes corresponding to the baths is currently under preparation.

We would like to install the bath between two walls, but the size of available space is smaller than the size of the bath. Can the bath be «cut to measure»?

It can, to a certain extent. We recommend to measure the distance between the walls at the rear side of the bath and the same at the front side of the bath and to give the values to the Aquator OÜ employee or representative.

Which rectangular baths can be installed in the middle of the room and covered with panels on all sides?

The following rectangular baths can be covered with panels on all sides: 

Can you do a survey for me?

Please contact Aquator OÜ or the company’s representative.

How do I maintain and clean the bath?

Can the bath be installed in the floor or be sunken?

The bath can be placed in the floor, but you have to leave a sufficiently large panel, hatch or door that can be opened with a tool (e.g. a screwdriver) in order to be able install the bath, maintain the equipment and lift the bath out if necessary.

A drain must be installed under the bath. The location of the sewerage hole indicated by Aquator OÜ must be used to determine the location of the drain. The employees of Aquator OÜ or their representatives must be consulted about other locations, and the drawing of the location of the bathtub’s feet must be checked to make sure that the drain is not in the same place as a foot of the bath. Please send the scheme showing the location of the drain and the measurements of the room to the representative of Aquator OÜ if the location of the drain coincides with the location of a foot. This information makes it possible to change the placement of the bath’s feet in such a manner that they do not cover the drain.

If you are going to integrate the bath in a masonry structure, we recommend leaving two openings in the structure as far as possible from one another  to ventilate the space under the bath and to provide the pumps and the blower with cooling air.

Any dirt and dust must be removed from the space under the bath before the bath is placed in the floor.

We advise to use a siphon with a ‘pop-up’ plug, where the opening and closing mechanism is attached to the plug, meaning that the bath does not have to be lifted out of the masonry structure and the masonry structure does not have to be broken.

Is the frame of the bath made in such a manner that the bath can be installed between walls – «turned»?

Yes. The proportions of the frame are also checked and, if necessary, adjusted when the bath is «cut to measure».